Customereye

PROSHRED® Security

Professional Servicesproshred.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 644 days (about 4.7 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 95%, unknown 4%, fr 1%.

Overall Score

55/100
4.74 ★ average rating · 100 reviews
55/100 from 100 reviews over 4 months, limited confidence. one month holds 56% of the reviews.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

55.4

Industry average 66.0

10.6 below average

Rating

4.74

Industry average 4.35

0.39 above average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#888of 1150 ranked in Professional Services
Top 77% · Bottom Tierup 29 from last month
#1 (best)#1150 (worst)
#886Peer
#887Peer
#888This company
#889Peer
#890Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

82% of reviews positive, 15% negative

82%
positive
  • Positive82%
  • Neutral3%
  • Negative15%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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