Based on public reviews and response behavior.
100 reviews over 987 days (about 3.1 per month). Busiest month: 28% of reviews. Languages: en 94%, es 3%, fr 2%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
46.9
Industry average 64.0
17.1 below average
Rating
2.87
Industry average 4.34
1.47 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 49% negative
Covering July 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.157 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.220). Review the worst months in the trend data to identify specific operational or product issues.
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