Customereye

Amazon.com, Inc.

Software & Web Servicesprimevideo.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 199 days (about 15 per month). Busiest month: 22% of reviews. Languages: es 38%, en 30%, it 13%.

Overall Score

22/100
+20.8 vs. last month1.25 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#842of 851
Top 99% · Bottom Tier
#1 (best)#851 (worst)
#840Peer
#841Peer
#842This company
#843Peer
#844Peer

42 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

17% of reviews positive, 82% negative

17%
positive
  • Positive17%
  • Neutral1%
  • Negative82%

Sentiment Balance

Covering July 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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