Based on public reviews and response behavior.
100 reviews over 90 days (about 34 per month). Busiest month: 38% of reviews. Languages: en 100%.
Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026
Score
24.7
Industry average 59.5
34.8 below average
Rating
1.53
Industry average 4.06
2.53 below average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 67% negative
Covering August 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 39% of reviews in this period, with 61% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,026 ranked companies in Software & Web Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around onboarding scores -0.502 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 24.7 sits in the bottom quarter of about 2,000 ranked Software & Web Services companies (25th percentile: 50, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
