Prime Time Boilers & Solar

Home & Living • United Kingdomprimetimeboilers.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

+1.1 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#286of 675

Top 42% · Upper Half

#1 (best)#675 (worst)

#284Peer

#285Peer

#286This company

#287Peer

#288Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%

positive

Positive88%
Neutral2%
Negative11%

Sentiment Balance

Covering November 2024 — 14 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.9%

Loyalty

17.2%

Product Quality

16.6%

Problem Resolution

8.4%

Response Speed

8.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW14/100

14/100

signal score

•Built from a negative-review share of 14.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.2%

4★

3.7%

3★

1.0%

2★

0.8%

1★

3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.6% of reviews in the last three months were positive, compared with 95.1% in the three months before that.

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