Based on public reviews and response behavior.
100 reviews over 1,144 days (about 2.7 per month). Busiest month: 9% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
80.2
Industry average 64.5
15.7 above average
Rating
4.48
Industry average 4.25
0.23 above average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering December 2025 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.2 places the company in the top quarter of about 2,400 ranked Apparel & Fashion companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 94.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.