Customereye

PRESS Healthfoods

Food & Beverage • United Kingdompress-london.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−6.1 vs. last month4.28 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#378of 551
Top 69% · Mid Pack
#1 (best)#551 (worst)
#376Peer
#377Peer
#378This company
#379Peer
#380Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 11% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.5%
Delivery Shipping
15.8%
Loyalty
15.3%
Customer Support
15.3%
Pricing
9.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100
35/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
69.7%
4
9.7%
3
7.7%
2
4.5%
1
8.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 84.0% of reviews in the last three months were positive, compared with 87.4% in the three months before that.

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