Based on public reviews and response behavior.
100 reviews over 783 days (about 3.9 per month). Busiest month: 7% of reviews. Languages: en 100%.
Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026
Score
58.2
Industry average 62.0
3.8 below average
Rating
4.22
Industry average 4.24
0.02 below average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,792 ranked companies in Food & Beverage (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.431 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.366). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99