Customereye

Pluto TV

Entertainment & Events • United Kingdompluto.tv

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 243 days (about 25 per month). Busiest month: 13% of reviews. Languages: en 77%, da 9%, de 9%.

Overall Score

19/100
+23.3 vs. last month1.46 ★ average rating · 197 reviews
19/100 from 197 reviews over 9 months, moderate confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

18.9

Industry average 62.8

43.9 below average

Rating

1.46

Industry average 4.11

2.65 below average

Reply rate

—

Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1093of 1109 ranked in Entertainment & Events
Top 99% · Bottom Tierup 164 from last month
#1 (best)#1109 (worst)
#1091Peer
#1092Peer
#1093This company
#1094Peer
#1095Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

20% of reviews positive, 80% negative

20%
positive
  • Positive20%
  • Neutral1%
  • Negative80%

Sentiment Balance

Covering September 2026 — 24 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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