Based on public reviews and response behavior.
600 reviews over 750 days (about 24 per month). Busiest month: 21% of reviews.
Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026
Score
48.8
Industry average 60.7
11.9 below average
Rating
4.30
Industry average 4.11
0.19 above average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering February 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,178 ranked companies in Entertainment & Events (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.991 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.865). Review the worst months in the trend data to identify specific operational or product issues.
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