Palmer Johnson Power Systems

Professional Services • United Statespjpower.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

+10.3 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#382of 517

Top 74% · Mid Pack

#1 (best)#517 (worst)

#380Peer

#381Peer

#382This company

#383Peer

#384Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 22% negative

74%

positive

Positive74%
Neutral4%
Negative22%

Sentiment Balance

Covering August 2024 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

25.5%

Product Quality

14.9%

Delivery Shipping

14.8%

Response Speed

13.3%

Loyalty

10.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

87.7%

4★

9.2%

3★

1.3%

2★

0.2%

1★

1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 95.7% in the three months before that.

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