Customereye

Palmer Johnson Power Systems

Professional Services • United Statespjpower.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 147 days (about 21 per month). Busiest month: 24% of reviews. Languages: en 92%, unknown 6%, es 1%.

Overall Score

66/100
Short observation window (147 days)
+14.3 vs. last month4.76 ★ average rating · 100 reviews
66/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

66.1

Industry average 66.2

in line with average

Rating

4.76

Industry average 4.38

0.38 above average

Reply rate

—

Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#744of 1436 ranked in Professional Services
Top 52% · Mid Packup 150 from last month
#1 (best)#1436 (worst)
#742Peer
#743Peer
#744This company
#745Peer
#746Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering July 2026 — 21 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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