Based on public reviews and response behavior.
2,000 reviews over 1,903 days (about 32 per month). Busiest month: 13% of reviews. Languages: en 98%, unknown 1%, af 0%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 64.9, rating 4.38 stars, reply rate 37.2%, over 845 ranked companies · benchmark 31 Oct 2026
Score
61.7
Industry average 64.9
3.2 below average
Rating
4.88
Industry average 4.38
0.50 above average
Reply rate
—
Industry average 37.2%
not measured
Not ranked
no reviews in the last 12 months
96% of reviews positive, 4% negative
Covering December 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 2,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 845 ranked companies in Pet Products & Supplies (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.325). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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