Customereye

Pooch & Mutt

Pet Products & Supplieswww.poochandmutt.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 54 days (about 113 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

62/100
Short observation window (54 days)
+2.2 vs. last month4.74 ★ average rating · 200 reviews
62/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 57% of the reviews.

Pet Products & Supplies average: score 60.4, rating 4.13 stars, reply rate 35.3%, over 610 ranked companies · benchmark 16 Sept 2026

Score61.9vs 60.41.5Rating4.74vs 4.130.61Reply ratevs 35.3%

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#287of 610 ranked in Pet Products & Supplies
Top 47% · Upper Half
#1 (best)#610 (worst)
#285Peer
#286Peer
#287This company
#288Peer
#289Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 11% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering September 2026 — 43 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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