Lending & Consumer Financepersonalinvesting.jpmorgan.com
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 207 days (about 29 per month). Busiest month: 27% of reviews. Languages: en 100%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
53.0
Industry average 65.5
12.5 below average
Rating
3.92
Industry average 4.43
0.51 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 25% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.253). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 53.0 sits in the bottom quarter of about 1,100 ranked Lending & Consumer Finance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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