Customereye

Access PeopleHR

Software & Web Services • United Kingdompeoplehr.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 324 days (about 19 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

76/100
−13.5 vs. last month4.75 ★ average rating · 200 reviews
76/100 from 200 reviews over 12 months, moderate confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

76.3

Industry average 60.8

15.5 above average

Rating

4.75

Industry average 4.09

0.66 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#362of 2242 ranked in Software & Web Services
Top 16% · Top Tierdown 82 from last month
#1 (best)#2242 (worst)
#360Peer
#361Peer
#362This company
#363Peer
#364Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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