Professional Certification & Skills • United Kingdompeoplecert.org
Review data last updated .
Based on public reviews and response behavior.
252 reviews over 4,289 days (about 1.8 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 90%, unknown 4%, de 4%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026
Score
66.4
Industry average 71.7
5.3 below average
Rating
3.35
Industry average 4.64
1.29 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering September 2026 — 139 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 32% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 252 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.321 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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