Professional Certification & Skillsapm.org.uk
Review data last updated .
Based on public reviews and response behavior.
81 reviews over 2,070 days (about 1.2 per month). Busiest month: 19% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026
Score
66.6
Industry average 71.7
5.1 below average
Rating
3.27
Industry average 4.64
1.37 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 81 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.164 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Customer Support" is the strongest recurring theme in the reviews: 32 mentions with a sentiment score of 71.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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