Customereye

Peninsula UK

Professional Services • United Kingdompeninsulagrouplimited.com

Review data last updated .

Based on public reviews and response behavior.

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208 reviews over 32 days (about 198 per month). Busiest month: 78% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

80/100
Short observation window (32 days)
−6.8 vs. last month4.91 ★ average rating · 208 reviews
80/100 from 208 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 78% of the reviews.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 24 Oct 2026

Score

79.8

Industry average 66.2

13.6 above average

Rating

4.91

Industry average 4.38

0.53 above average

Reply rate

—

Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#237of 1436 ranked in Professional Services
Top 17% · Top Tierup 14 from last month
#1 (best)#1436 (worst)
#235Peer
#236Peer
#237This company
#238Peer
#239Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

97% of reviews positive, 3% negative

97%
positive
  • Positive97%
  • Neutral0%
  • Negative3%

Sentiment Balance

Covering September 2026 — 46 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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