Customereye

Family Tree Support

Professional Servicesfamilytreemakersupport.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,004 days (about 3 per month). Busiest month: 12% of reviews. Languages: en 96%, unknown 4%.

Overall Score

62/100
4.91 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#345of 868
Top 40% · Upper Half
#1 (best)#868 (worst)
#343Peer
#344Peer
#345This company
#346Peer
#347Peer

59 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering May 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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