Based on public reviews and response behavior.
199 reviews over 295 days (about 21 per month). Busiest month: 27% of reviews. Languages: en 88%, it 5%, es 3%.
Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 23 Oct 2026
Score
54.2
Industry average 60.7
6.5 below average
Rating
2.84
Industry average 4.00
1.16 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 51% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 55% negative and 9% neutral.
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,114 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.220 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.606). Review the worst months in the trend data to identify specific operational or product issues.
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