PDAPlaza

Appliances & Home Electronics • Canadapdaplaza.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+11.7 vs. last month4.31 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#122of 189

Top 65% · Mid Pack

#1 (best)#189 (worst)

#120Peer

#121Peer

#122This company

#123Peer

#124Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 25% negative

72%

positive

Positive72%
Neutral4%
Negative25%

Sentiment Balance

Covering October 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.1%

Communication

17.6%

Response Speed

14.7%

Product Quality

10.8%

Customer Support

10.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100

51/100

signal score

•Built from a negative-review share of 30.7% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

62.3%

4★

24.7%

3★

3.3%

2★

0.8%

1★

8.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 83.7% of reviews in the last three months were positive, compared with 87.0% in the three months before that.

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