Paw Print Genetics

Veterinary & Pet Services • United Statespawprintgenetics.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+5.5 vs. last month4.58 ★ average rating · 2,000 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#51of 92

Top 55% · Mid Pack

#1 (best)#92 (worst)

#49Peer

#50Peer

#51This company

#52Peer

#53Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%

positive

Positive73%
Neutral2%
Negative25%

Sentiment Balance

Covering April 2025 — 25 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 32% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,997 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2025.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

21.1%

Customer Support

17.5%

Onboarding

14.2%

Loyalty

13.0%

Product Quality

10.8%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 24.9% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

83.9%

4★

4.6%

3★

3.1%

2★

2.5%

1★

6.0%

Based on 2,000 analyzed reviews. Sentiment is holding steady: 78.6% of reviews in the last three months were positive, compared with 79.7% in the three months before that.

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