Customereye

Dog Training College

Veterinary & Pet Services • United Kingdomdogtrainingcollege.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
−14.7 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#43of 92
Top 47% · Upper Half
#1 (best)#92 (worst)
#41Peer
#42Peer
#43This company
#44Peer
#45Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering October 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.8%
Customer Support
24.4%
Loyalty
15.6%
Onboarding
9.4%
Pricing
6.8%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 11.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.5%
4
7.0%
3
1.3%
2
0.8%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.6% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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