Based on public reviews and response behavior.
96 reviews over 2,689 days (about 1.1 per month). Busiest month: 7% of reviews. Languages: en 100%.
Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 7 Oct 2026
Score
58.8
Industry average 66.3
7.5 below average
Rating
4.44
Industry average 4.42
0.02 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Veterinary & Pet Services companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 16% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 96 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 268 ranked companies in Veterinary & Pet Services (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.176). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 88.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
