Based on public reviews and response behavior.
294 reviews over 2,880 days (about 3.1 per month). Busiest month: 30% of reviews. Languages: en 93%, de 6%, fr 1%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
65.1
Industry average 65.1
in line with average
Rating
4.39
Industry average 4.37
0.02 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering September 2026 — 44 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 21% negative and 0% neutral.
Share of theme mentions
Themes extracted from 294 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 111 mentions with a sentiment score of 83.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
