Customereye

Park Seed

Home & Living • United Statesparkseed.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

38/100
3.14 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#633of 675
Top 94% · Bottom Tier
#1 (best)#675 (worst)
#631Peer
#632Peer
#633This company
#634Peer
#635Peer

Overall Customer Sentiment

Below Average

52% of reviews positive, 46% negative

52%
positive
  • Positive52%
  • Neutral2%
  • Negative46%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 557 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.9%
Loyalty
16.9%
Product Quality
14.2%
Customer Support
11.3%
Communication
8.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH81/100
81/100
signal score
  • Built from a negative-review share of 49.7% across this company's analyzed reviews.
  • 8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.1avg rating
5
38.5%
4
10.7%
3
8.3%
2
11.3%
1
31.2%

Based on 600 analyzed reviews. Sentiment is slipping: 12.5% of reviews in the last three months were positive, compared with 43.8% in the three months before that.

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