Customereye

Parkobility

Automotive & Mobility • United Statesparkobility.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
3.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#205of 265
Top 77% · Bottom Tier
#1 (best)#265 (worst)
#203Peer
#204Peer
#205This company
#206Peer
#207Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%
positive
  • Positive62%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
19.2%
Customer Support
16.0%
Loyalty
12.9%
Pricing
12.3%
Response Speed
11.5%

Most feedback concerns Onboarding.

The most common complaint theme is Loyalty, making up 12.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 44.3% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
62.5%
4
9.2%
3
3.0%
2
3.3%
1
22.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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