Based on public reviews and response behavior.
600 reviews over 11 days (about 1660 per month). Busiest month: 100% of reviews — one month dominates this sample.
Automotive & Mobility average: score 62.9, rating 4.28 stars, reply rate 41.7%, over 1,794 ranked companies · benchmark 8 Oct 2026
Score
35.0
Industry average 62.9
27.9 below average
Rating
3.14
Industry average 4.28
1.14 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 51% negative
Covering October 2024 — 600 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 51% negative and 3% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,794 ranked companies in Automotive & Mobility (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.310 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.208). Review the worst months in the trend data to identify specific operational or product issues.
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