Based on public reviews and response behavior.
100 reviews over 894 days (about 3.4 per month). Busiest month: 13% of reviews. Languages: en 99%, ro 1%.
Cosmetics & Fragrance average: score 60.6, rating 4.30 stars, reply rate 37.0%, over 380 ranked companies · benchmark 6 Oct 2026
Score
72.9
Industry average 60.6
12.3 above average
Rating
3.54
Industry average 4.30
0.76 below average
Reply rate
—
Industry average 37.0%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 35% negative
Covering June 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 380 ranked companies in Cosmetics & Fragrance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.504 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 72.9 places the company in the top quarter of about 400 ranked Cosmetics & Fragrance companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
