Customereye

Originality.ai

Software & Web Services • Canadaoriginality.ai

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 154 days (about 40 per month). Busiest month: 23% of reviews. Languages: en 97%, es 1%, zh 1%.

Overall Score

74/100
Short observation window (154 days)
+27.5 vs. last month4.66 ★ average rating · 200 reviews
74/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

73.5

Industry average 60.8

12.7 above average

Rating

4.66

Industry average 4.09

0.57 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#500of 2242 ranked in Software & Web Services
Top 22% · Top Tierup 606 from last month
#1 (best)#2242 (worst)
#498Peer
#499Peer
#500This company
#501Peer
#502Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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