Based on public reviews and response behavior.
464 days of reviews, with a sparse monthly review flow. Busiest month: 13% of reviews. Languages: en 66%, de 18%, fr 6%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.1%, over 830 ranked companies · benchmark 4 Nov 2026
Score
71.2
Industry average 65.0
6.2 above average
Rating
4.54
Industry average 4.38
0.16 above average
Reply rate
—
Industry average 37.1%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 52% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 830 ranked companies in Pet Products & Supplies (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.136). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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