Customereye

Reptiles By Post

Pet Products & Supplies • United Kingdomreptilesbypost.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

57 days of reviews, with a steady monthly review flow. Busiest month: 60% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

71/100
Short observation window (57 days)
+8.5 vs. last month4.77 ★ average rating
71/100 from public reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 60% of the reviews.

Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.1%, over 830 ranked companies · benchmark 4 Nov 2026

Score

71.1

Industry average 65.0

6.1 above average

Rating

4.77

Industry average 4.38

0.39 above average

Reply rate

—

Industry average 37.1%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#295of 830 ranked in Pet Products & Supplies
Top 36% · Upper Halfup 91 from last month
#1 (best)#830 (worst)
#293Peer
#294Peer
#295This company
#296Peer
#297Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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