Customereye

OogaLights

Home & Living • United Statesoogalights.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
+40.0 vs. last month4.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#448of 675
Top 66% · Mid Pack
#1 (best)#675 (worst)
#446Peer
#447Peer
#448This company
#449Peer
#450Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 0% negative and 20% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.5%
Onboarding
17.5%
Product Quality
13.5%
Response Speed
13.5%
Loyalty
8.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100
49/100
signal score
  • Built from a negative-review share of 33.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.3%
4
8.0%
3
2.5%
2
0.8%
1
1.3%

Based on 600 analyzed reviews. Sentiment is slipping: 86.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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