Customereye

Online Worktops

Home & Livingonlineworktops.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

65 reviews over 3,503 days (about 0.6 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

56/100
Short observation window (3503 days)
4.14 ★ average rating · 65 reviews
56/100 from 65 reviews over 2 months, limited confidence. trend not shown: window under six months.

Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.2%, over 6,704 ranked companies · benchmark 25 Oct 2026

Score

55.5

Industry average 68.6

13.1 below average

Rating

4.14

Industry average 4.49

0.35 below average

Reply rate

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Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5583of 6704 ranked in Home & Living
Top 83% · Bottom Tier
#1 (best)#6704 (worst)
#5581Peer
#5582Peer
#5583This company
#5584Peer
#5585Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering July 2021 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Loyalty
Hidden
Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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