Onecklace

General Retail & Marketplaces • United Statesonecklace.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

−18.8 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#17of 359

Top 5% · Top Tier

#1 (best)#359 (worst)

#15Peer

#16Peer

#17This company

#18Peer

#19Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral1%
Negative12%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 13% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

25.5%

Product Quality

19.8%

Customer Support

14.6%

Loyalty

12.1%

Response Speed

11.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100

15/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

88.8%

4★

4.5%

3★

1.5%

2★

1.5%

1★

3.7%

Based on 600 analyzed reviews. Sentiment is improving: 90.5% of reviews in the last three months were positive, compared with 85.4% in the three months before that.

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