Customereye

Omega Rental Cars

Automotive & Mobility • New Zealandomegarentalcars.com

Review data last updated .

Based on public reviews and response behavior.

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160 reviews over 323 days (about 15 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 99%, ko 1%, zh 1%.

Overall Score

57/100
−50.0 vs. last month4.59 ★ average rating · 160 reviews
57/100 from 160 reviews over 5 months, limited confidence. one month holds 81% of the reviews.

Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026

Score

56.8

Industry average 63.5

6.7 below average

Rating

4.59

Industry average 4.23

0.36 above average

Reply rate

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Industry average 39.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1677of 2447 ranked in Automotive & Mobility
Top 69% · Mid Packdown 861 from last month
#1 (best)#2447 (worst)
#1675Peer
#1676Peer
#1677This company
#1678Peer
#1679Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering April 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Onboarding
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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