Customereye

OIA

Legal & Complianceoiahe.org.uk

Review data last updated .

Based on public reviews and response behavior.

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77 reviews over 2,590 days (about 0.9 per month). Busiest month: 5% of reviews. Languages: en 99%, es 1%.

Overall Score

20/100
Short observation window (2590 days)
1.17 ★ average rating · 77 reviews
20/100 from 77 reviews over 1 months, limited confidence. trend not shown: window under six months.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,424 ranked companies · benchmark 25 Oct 2026

Score

19.6

Industry average 69.4

49.8 below average

Rating

1.17

Industry average 4.50

3.33 below average

Reply rate

—

Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#1409of 1424 ranked in Legal & Compliance
Top 99% · Bottom Tier
#1 (best)#1424 (worst)
#1407Peer
#1408Peer
#1409This company
#1410Peer
#1411Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

23% of reviews positive, 75% negative

23%
positive
  • Positive23%
  • Neutral1%
  • Negative75%

Sentiment Balance

Covering October 2020 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Problem Resolution
Hidden
HiddenHidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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