Customereye

OctoEverywhere

Software & Web Services • United Statesoctoeverywhere.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.93 ★ average rating · 571 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#155of 363
Top 43% · Upper Half
#1 (best)#363 (worst)
#153Peer
#154Peer
#155This company
#156Peer
#157Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 12% negative

85%
positive
  • Positive85%
  • Neutral3%
  • Negative12%

Sentiment Balance

Covering October 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 571 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.9%
Onboarding
20.9%
Customer Support
17.0%
Pricing
6.5%
Problem Resolution
6.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100
27/100
signal score
  • Built from a negative-review share of 27.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.3%
4
4.0%
3
0.0%
2
0.0%
1
0.7%

Based on 571 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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