Based on public reviews and response behavior.
198 reviews over 34 days (about 177 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 83%, zh 6%, fr 5%.
Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 45% negative
Covering September 2026 — 83 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 43% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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