Based on public reviews and response behavior.
100 reviews over 3,779 days (about 0.8 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 100%.
Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 16 Oct 2026
Score
69.0
Industry average 66.3
2.7 above average
Rating
4.82
Industry average 4.29
0.53 above average
Reply rate
—
Industry average 42.1%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 14% negative
Covering April 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,798 ranked companies in Flight & Hotel Booking (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.133). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 2% of reviews against an industry average of 42%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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