Customereye

Oak & Luna

General Retail & Marketplaces • United Statesoakandluna.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 38 days (about 80 per month). Busiest month: 81% of reviews — one month dominates this sample. Languages: en 97%, unknown 2%, fr 1%.

Overall Score

69/100
Short observation window (38 days)
+8.6 vs. last month4.62 ★ average rating · 100 reviews
69/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 81% of the reviews.

General Retail & Marketplaces average: score 62.4, rating 4.21 stars, reply rate 35.5%, over 2,745 ranked companies · benchmark 12 Oct 2026

Score

68.5

Industry average 62.4

6.1 above average

Rating

4.62

Industry average 4.21

0.41 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1020of 2745 ranked in General Retail & Marketplaces
Top 37% · Upper Halfup 159 from last month
#1 (best)#2745 (worst)
#1018Peer
#1019Peer
#1020This company
#1021Peer
#1022Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering August 2026 — 14 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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