Based on public reviews and response behavior.
79 reviews over 2,885 days (about 0.8 per month). Busiest month: 5% of reviews. Languages: en 90%, es 6%, it 3%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
65.8
Industry average 61.8
4.0 above average
Rating
4.47
Industry average 4.15
0.32 above average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering January 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 79 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 65% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 83.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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