Based on public reviews and response behavior.
600 reviews over 1,163 days (about 16 per month). Busiest month: 11% of reviews.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.9%, over 5,066 ranked companies · benchmark 14 Oct 2026
Score
40.3
Industry average 66.9
26.6 below average
Rating
3.49
Industry average 4.46
0.97 below average
Reply rate
—
Industry average 45.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 41% negative
Covering December 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,066 ranked companies in Home & Living (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.252). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 40.3 sits in the bottom quarter of about 5,100 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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