NORDINA HOME

Home & Living • United Kingdomnordinahome.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

68/100

−3.4 vs. last month4.69 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#70of 675

Top 10% · Top Tier

#1 (best)#675 (worst)

#68Peer

#69Peer

#70This company

#71Peer

#72Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%

positive

Positive87%
Neutral1%
Negative13%

Sentiment Balance

Covering November 2024 — 89 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.4%

Onboarding

21.6%

Product Quality

17.2%

Response Speed

10.1%

Customer Support

8.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM33/100

33/100

signal score

•Built from a negative-review share of 30.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

84.0%

4★

9.3%

3★

2.2%

2★

1.0%

1★

3.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.2% of reviews in the last three months were positive, compared with 91.8% in the three months before that.

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