Based on public reviews and response behavior.
100 reviews over 1,754 days (about 1.7 per month). Busiest month: 6% of reviews. Languages: en 93%, es 2%, zh 2%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
87.3
Industry average 60.8
26.5 above average
Rating
4.63
Industry average 4.09
0.54 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 87.3 places the company in the top quarter of about 2,200 ranked Software & Web Services companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 97% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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