Customereye

iHub

Software & Web Serviceswww.ihub.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,336 days (about 1.3 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

87/100
4.92 ★ average rating · 100 reviews
87/100 from 100 reviews over 13 months, moderate confidence.

Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026

Score

87.2

Industry average 59.5

27.7 above average

Rating

4.92

Industry average 4.06

0.86 above average

Reply rate

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Industry average 36.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#90of 2026 ranked in Software & Web Services
Top 4% · Top Tier
#1 (best)#2026 (worst)
#88Peer
#89Peer
#90This company
#91Peer
#92Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral0%
  • Negative20%

Sentiment Balance

Covering June 2022 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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