Customereye

nkuku

Home & Livingnkuku.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 70 days (about 87 per month). Busiest month: 35% of reviews. Languages: en 100%.

Overall Score

56/100
Short observation window (70 days)
−8.1 vs. last month4.24 ★ average rating · 200 reviews
56/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026

Score

56.3

Industry average 67.9

11.6 below average

Rating

4.24

Industry average 4.44

0.20 below average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5447of 6830 ranked in Home & Living
Top 80% · Bottom Tierdown 302 from last month
#1 (best)#6830 (worst)
#5445Peer
#5446Peer
#5447This company
#5448Peer
#5449Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 20% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2026 — 61 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 23% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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