Customereye

Nixplay

Tech & Electronics • United Statesnixplay.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

199 reviews over 135 days (about 45 per month). Busiest month: 31% of reviews. Languages: en 97%, de 2%, fr 1%.

Overall Score

52/100
Short observation window (135 days)
−8.2 vs. last month4.73 ★ average rating · 199 reviews
52/100 from 199 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Tech & Electronics average: score 61.1, rating 4.25 stars, reply rate 29.4%, over 821 ranked companies · benchmark 30 Oct 2026

Score

51.7

Industry average 61.1

9.4 below average

Rating

4.73

Industry average 4.25

0.48 above average

Reply rate

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Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#637of 821 ranked in Tech & Electronics
Top 78% · Bottom Tierup 7 from last month
#1 (best)#821 (worst)
#635Peer
#636Peer
#637This company
#638Peer
#639Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Problem Resolution
Hidden
Communication
Hidden
Pricing
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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