Based on public reviews and response behavior.
600 reviews over 368 days (about 50 per month). Busiest month: 13% of reviews.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026
Score
50.8
Industry average 59.5
8.7 below average
Rating
4.84
Industry average 4.12
0.72 above average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 19% negative
Covering September 2024 — 56 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,067 ranked companies in Tech & Electronics (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.198 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.8 sits in the bottom quarter of about 1,100 ranked Tech & Electronics companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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