Based on public reviews and response behavior.
100 reviews over 644 days (about 4.7 per month). Busiest month: 9% of reviews. Languages: en 98%, de 2%.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026
Score
50.5
Industry average 59.5
9.0 below average
Rating
2.99
Industry average 4.12
1.13 below average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 57% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,067 ranked companies in Tech & Electronics (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.149 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 50.5 sits in the bottom quarter of about 1,100 ranked Tech & Electronics companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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